Questions? We’ve Got You Covered

What skin and hair types are your products suitable for?

Our formulas are crafted for all skin and hair types — whether you're dealing with dryness, sensitivity, curls, or oily zones. Every ingredient is chosen for its gentle yet effective properties.

Are your products really 100% natural?

Yes. At Bioteca, we use only natural, non-toxic ingredients. No parabens, no sulfates, no synthetic fragrances — just clean beauty from the earth.

Where do you ship, and how long does delivery take?

We ship worldwide. U.S. orders typically arrive within 3–5 business days. International shipping times may vary, but we always provide tracking.

Can I use Bioteca products during pregnancy or breastfeeding?

Most of our products are pregnancy-safe, but we recommend checking with your healthcare provider for personalized advice — especially for essential oils.

What if I’m not satisfied with my purchase?

We offer a 30-day satisfaction guarantee. If you’re not completely in love, contact us and we’ll make it right — refund or exchange, no stress.

Bioteca is a movement — not just a brand.

  • Community First

    80,000+ people worldwide trust our clean beauty rituals.

  • Designed for You

    Tested on real people, never on animals.

  • Love It or Refund It

    30-day glow-up guarantee. No questions asked.

  • Ships Fast. Feels Luxe.

    Fast, free shipping on eligible orders.